Post Placement Support (PPS) is a term commonly used in employment services, but it’s not always well understood. In simple terms, Post Placement Support is the support provided after someone starts a job, to help both the employee and employer settle into the employment relationship and build long-term success. 

At CVGT Employment, Post Placement Support focuses on helping people stay in work, address challenges early and create sustainable employment outcomes. 

Post Placement Support can also apply to someone who is studying or undertaking training, by providing guidance and encouragement to help them balance learning commitments and successfully transition toward employment.

Below, we answer the most frequently asked questions about Post Placement Support, based on whether you are starting a job, undertaking study or employing someone through CVGT Employment.

Post Placement Support: Frequently Asked Questions for Participants

What is Post Placement Support when starting work? 

Post Placement Support is the support you receive after you start a job. It is designed to help you settle into work, build confidence and stay employed long term. 

At CVGT Employment, Post Placement Support focuses on helping you succeed beyond your first day. It recognises that the early months and probationary period of employment are a key adjustment period. 

How long will I receive Post Placement Support in my job?

In most programs, Post Placement Support is provided for up to six months after you start work. 

If you are registered with Inclusive Employment Australia and need extra help to maintain your job due to disability, injury or health conditions, you may be eligible for Ongoing Support beyond the initial six months. This allows support to continue for as long as it is reasonably needed. 

What support do I receive in my job through Post Placement Support?  

Support is tailored to you and your job. It may include: 

• Regular check-ins with your CVGT Employment Support Consultant, often fortnightly and arranged to fit around your work hours and individual support needs.  
• Help with routines, communication or confidence as you settle in, such as:  
  • Clarifying job tasks or instructions so you know what is expected each shift.  
  • Support with travel to and from work, including planning routes or transport options.  
  • Building confidence to ask questions, clarify feedback and form relationships.  
• Practical assistance with work-related requirements and administration, including:  
  • Help to read and understand your payslips 
  • Support to declare your income correctly to Services Australia 
  • Guidance if your pay, hours or employment details change 
• Access to financial support where appropriate, to help remove barriers to staying in work. This may include support with: 
  • Work-related licences or tickets
  • Uniforms, PPE or essential equipment 
  • Short training or courses linked to your role 

Post Placement Support is tailored to your job and your needs to become more confident and settled in your role. 

Why do Employment Support Consultants check in regularly? 

Why are my payslips needed for Post Placement Support?

We ask for payslips as part of providing support and, in some cases, helps your employer access wage subsidies. 

Payslips are requested to: 

• Confirm your employment details, including your hours and start date 
• Check that your wages are being paid correctly and align with your role
• Support employer wage subsidy claims, where a subsidy applies 
• Meet Australian Government reporting requirements including helping you to report your income correctly to Services Australia 

If you’re unsure about your payslip, your CVGT Employment Support Consultant can help explain it and talk through what the information means. Collecting payslips does not affect your pay, and the information is used only to support your employment and ensure the right support continues to be available. 

Can CVGT Employment help pay for work-related costs? 

Yes. In some situations, financial support can help cover essential costs that support you to start work or stay employed. 

Your CVGT Employment Support Consultant can talk with you about whether support is available and what you may be eligible for. The focus is always on removing practical barriers that could affect your ongoing employment. 

Financial support may include help with: 

• Licences or tickets required for your role, such as White Card, forklift licence, Working with Children Check or industry specific certifications 
• Uniforms and safety equipment, including work clothing, boots or personal protective equipment that you need for your job 
• Short training or courses that directly support your role, help you meet workplace requirements or build skills needed to continue working 
• Other practical work-related items, where a cost may create a barrier to remaining in employment 

Access to financial support is assessed on an individual basis. Your CVGT Employment Support Consultant will work with you to understand what you need, explain what support may be available, and help organise approved items where possible.  

Learn more about the Inclusive Employment Australia Employment Assistance Fund here.

What if something changes at work or in my life? 

Can I receive Post Placement Support while I am studying? 

Yes. In some situations, Post Placement Support can also be provided while you are studying, even if you are not currently working. 

This type of support focuses on helping you complete your course or training, particularly where study is part of your pathway into employment. Your CVGT Employment Support Consultant can support you to stay engaged with your study and work through challenges that may affect your ability to finish. 

Support may include: 

• Regular check ins to help you stay on track with your course 
• Support to understand study schedules, attendance requirements or assessments 
• Help to manage changes or challenges that may impact your participation 
• Practical guidance to keep you progressing toward employment once your study is complete 
• Financial support to purchase training material such as books and a laptop 

This support recognises that completing training or study is often a key step toward sustainable employment, and that the right support at the right time can make a real difference. 

Post Placement Support: Frequently Asked Questions for Employers

What is Post Placement Support for employers? 

Post Placement Support means CVGT Employment continues to support you after you hire someone through our services. 

The aim is to help the employee settle in smoothly and support your business to achieve a successful, long-term employment outcome. 

Do employers have to participate in Post Placement Support? 

What support is available for employers?

Post Placement Support for employers may include:

• A consistent point of contact at CVGT Employment
• Check-ins to see how the employee is settling in 
• Early support to address minor concerns before they impact productivity or retention 
• Assistance exploring training or support options, if required 
• Support to maintain clear communication between all parties 

The focus is on practical, timely support rather than additional administration. 

Will CVGT Employment be involved in managing my employee? 

No. Employers remain fully responsible for managing their workplace and staff. 

CVGT Employment does not supervise employees or interfere with internal processes. Support is collaborative and responsive, provided when needed or requested. 

How does Post Placement Support benefit my business? 

Post Placement Support helps businesses: 

• Reduce staff turnover 
• Address issues early
• Improve employee confidence and engagement 
• Support long-term retention 

For many employers, having an experienced external contact available adds reassurance during the early stages of employment. 

What if the employee needs extra support to stay employed? 

If an employee is registered with Inclusive Employment Australia, they may be eligible for ongoing support beyond the initial post placement period. 

This allows additional support to be provided where it contributes to maintaining safe, productive and sustainable employment outcomes, benefiting both the employee and the business. 

Why Post Placement Support matters 

Post Placement Support recognises that employment success is not just about starting work. It is about staying employed, building confidence and creating positive outcomes for everyone involved. 

By providing the right support at the right time, CVGT Employment helps Participants and employers build strong, lasting employment relationships. 

Post Placement Support in action 

Post Placement Support looks different for every person and workplace. You can read real examples of how support after a job start has helped people settle into work, build confidence and succeed long term in our success stories below.  

Explore more success stories from participants and employers supported by CVGT Employment here.